| Geek Squad Reviews | |
 Poppa! |
Creep Squabs not Geek Squad
I was verbally told it would take from 7 to 10 calendar days for my laptop to be repaired, I was immediately asked to pay over $200 for my laptop to be fixed, & the warranty period...
#292404
Jan 27, 2012
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13
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 Jimz5200 |
Geek Squad - Bestbuy geeksquad waste of money no help no refunds
I purchased $2500 worth of computers from best buy and a membership to the geek squad tech support. I have tried to use the tech support over thje phone three times and was told al...
#291564
Jan 24, 2012
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21
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 Annoyede... |
Geek Squad - GeekSquad turned an inconsequential annoyance into an unusable computer
I attempted to utilize GeekSquad's remote access services to deal with a Hijacker virus that was redirecting my search results. It was annoying, but fairly easy to deal with and de...
#287527
Jan 09, 2012
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86
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 Anonymous |
Geek Squad didn't do their job
I paid $250 on top of what I paid for a new TV and hardware to have Geek Squad mount, install and set up the TV. They came in and set it up EXCEPT that they failed to connect it t...
#284923
Dec 29, 2011
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123
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 Alseevers |
Geek Squad is a joke!
I purchased a computer from Best Buy Coon Rapids, MN in 2009. 2011 the same computer began to show signs of a hard drive failure. "Fortunately" we purchased the 3 year Black Tie Pr...
#283066
Dec 21, 2011
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185
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 Amaicj |
Geek Squad- Terrible Experience
:cry They did not fix my computer but yet charged me. I took my computer in and I purchased a 2 year Tech Support Agreement. They called 3 days later from the store to tell me it w...
#277250
Nov 25, 2011
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284
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 Ela |
Geek Squad Technicians and Customer Service Agents suck
Repair for washer has already been 3 weeks and still waiting. 1st schedule, check washer and order the parts. 2nd schedule, technician comes to tell me what I already know, part...
#275416
Nov 16, 2011
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198
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 Samofdun... |
Geek Squad - Best buy won't fix my computer
So about four weeks ago I brought my Toshiba laptop to Best Buy to get it repaired. The screen had been cracked and I wanted it fixed. When i brought it in I was told that I have a...
#266435
Oct 06, 2011
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414
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 Nevermin... |
Geek Squad - Best Buy Goon squad bill $667 for fix on/off switch without prior authorization!
Putting out the word about Best Bully /Goon Squad all over the internet! Twitter, Face book, Consumer report, FTC, BBB, on and on! Bought a computer from Best Buy for $450. 18 mo l...
#265628
Oct 02, 2011
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415
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 Fadia |
Geek Squad The Worst Experience
They have the most unprofessional staff in the industry. They promise you services and time frame they can't deliver. They never call you to discuss your computer problem. And ...
#262567
Sep 17, 2011
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343
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 HKHolmqu... |
Geek Squad - CT Computers. Scam!!!!
I had a laptop that was having some problems and I was actually referred to him by someone in the geek squad since I needed my computer back before school started on august 24th. ...
#262198
Sep 15, 2011
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337
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 Dpphlx33... |
Geek Squad is horrible
THE WORST SERVICE EVER!!!!! had bout a tv from best buy and had NERD squad install it…gave me a time from 8-12 in the morning..they showed up at 230PM..with the excuse that the a...
#261632
Sep 13, 2011
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346
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 Anonymous |
Geek Squad Sucks
Brought my laptop in for cracked screen, paid geek squad 350$ to replace it, they shipped it back with a dead battery. BestBuy refuses to replace the battery. Never shopping ther...
#260366
Sep 07, 2011
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394
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 Mommy2two |
Geek Squad broke my laptop...
I had my laptop in to install a new OS a while ago. Turned out they put on a version that wouldn't validate by microsoft so after two moths I had to take it back in so they could r...
#251892
Jul 28, 2011
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411
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 Anonymous |
Geek Squad - GEEKSQUAD.com TECH CUPPORT SUCKS!
From my email to GeekSquad.com after an online tech support session on 7/10/11.I bought this laptop exactly 1 year ago (today 7/10/11 along with a 2-yr. warranty, whic...
#249480
Jul 17, 2011
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554
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 Anonymous |
Geek Squad
Paid over $160.00 for an extended warranty for a LCD, trying to get an appointment for 1 week (and my TV does not work at all), so when I finally get one on a wednesday and I calle...
#249313
Jul 16, 2011
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273
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 Firefly1... |
Geek Squad Sucks
I'm having a problem with my netbook regarding connecting to the internet. So I went to Geek Squad and the rep tried and then hooked my computer into their own internet and inf...
#248981
Jul 14, 2011
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512
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 Anonymous |
Geek Squad rip off should be re named goon sqaud
Spent a lot of money on a new computer paid almost 100$ to have all my info' put on the new one he told me all i have to do is plug it in and everything would work needless to ...
#248669
Jul 13, 2011
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430
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 Anonymous |
Geek Squad mis-diagnosed, then failed on new APPLE installation
GEEK SQUAD Westbury, NY misdiagnosed my laptop issue, convincing me it was better to buy a new computer----found out later from GEEKAnthony that wasnt true.However, I Spent $...
#247480
Jul 07, 2011
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350
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 Anonymous |
Geek Squad made me stay home 3 times- NO SERVICE
I bought a TV and mount from Best Buy in DC. The first time the agent called to say he was running late and that it may take up to 1-2hours outside my window. When I rescheduled a...
#242730
Jun 11, 2011
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343
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 Nicole s. |
Geek Squad - GeekSquad's Prices Are A Joke
My friend wanted to have geek squad come out and fix her operating system.
Never again. They charged her $300.00 just for walking in the door,$200.00
for diagnosing t...
#241619
Jun 06, 2011
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809
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 Latoyaj |
Geek Squad Rudeness... I should've known better
Two years ago my father bought me a brand new HP Touchsmart for Christmas. I dunno how familiar you are with this but they're not cheap. As a precaution, he bought me a Geek Squad ...
#240117
May 28, 2011
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426
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 Lzg1973 |
Geek Squad - Geeksquad takes
I recently was offered a "support" program with Geeksquad through DirecTV. I was told that for 20 bucks a month I could get unlimited assistance with any electronic or computer pr...
#240093
May 28, 2011
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441
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 Nancyroz |
Geek Squad Ripoff!
Brought my laptop to Geek Squad in Best Buy, Paramus, NJ. Told them I was getting the blue screen problem and I needed them to fix. They informed me of their $199. repair fee that ...
#235181
Apr 30, 2011
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669
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 Angry0311 |
Geek Squad - No customer service
Best Buy's Geek Squad, at Union Square NYC, did not have my computer ready for over 6 weeks, and I had to call them to receive it!!! They never called me. First they mi...
#226802
Mar 15, 2011
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408
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 Dweedledee |
Best Buy Geek Squad
After much research I found a Toshiba with all the specs I wanted. When I asked the sales guy at my local Best Buy to check availability, he returned with an OPEN BOX Toshiba and ...
#226520
Mar 13, 2011
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578
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 Anonymous |
Geek Squad - Low Price, Horrible Service!
I bought a new Dell Inspiron 560 at Best Buy in September. Did not realize it at the time, but when they entered the customer info with the computer registration after I left the s...
#224392
Mar 01, 2011
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522
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 Anonymous |
Geek Squad - GeekSquad/Best Buy
I purchased my child a laptop for college and the next day the bulb in the screen blew pathetic. i took it back to the store for geeksquad to repair and they told me that the lapto...
#216352
Jan 14, 2011
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401
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 Anonymous |
Geek Squad - Geeksquad tv repair
Purchased a flat screen TV at Best Buy. Purchased extended warranty though Geek Squad. Had a problem with TV. Called the 1-800 number. Gave all my information. Told a date and time...
#213787
Dec 29, 2010
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521
|
 Services... |
Geek Squad - rips off senior citizens
I referred this company /in their little VW/ to a senior couple to come to their home to fix their desktop computer. They sent a man who worked on their pc for 2 hours....
#212144
Dec 18, 2010
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459
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