This last service started July 14 and I still haven't got it back:. It is now August 19/. They fixed it and sent it back to the store/. The store decided it wasn't fixed so they sent it back for service?. They claim the No Lemmon policy doesn't apply?. They are such rip offs and take forever to to attempt to repair anything,. I wouldn't use them, unless you can wait 2 or 3 weeks to get your computer back,. I am very pissed off! 2cd13f6
 Comments (9) |
| 1. Written by common sense on October 31, 2011 Read your paperwork, everything you stated is in there and you signed it !!! It's not cheap to be a dummy and own an expensive/complex electronic system. Be grateful that they exist at all to help you lesser beings. |
| 2. Written by cmb on June 2, 2011 I had a horrible repair service from Geek Squad. We bought an out of box item, a refrigerator, from Best Buy. After 48 hours the fridge was not cooling to 37 degrees. We called them out, and his most technical check he did was sticking his hand in! He said GE told him that's how these new fridges work now. Are you kidding me?!? Later our milk spoiled. Thank goodness we had warranty! |
| 3. Written by on April 12, 2010 will every one stop talking about secureremotesupport.com   |
| 4. Written by Chris on January 20, 2010 We used Geek Squad for a number of things earlier this year. We purchased a new pc from Best Buy, had them load our software on it, had them clean up the spyware and malware on it a few months later, they helped us with a wireless issue we were having, etc. Unfortunately the service always seemed overpriced and not on par with some advice on services friends had given us. We did come across a company called Secure Remote Support, which provides similar services for lesser cost, and better workmanship. The biggest seller to me was that their technicians are based in the United States. I would not recommend going to geeksquad for computer repair but instead looking up secureremotesupport.com. Their service in my opinion is superior and less costly. |
| 5. Written by Terd *** on November 13, 2009 Hey maybe if you would stop jerking off into your computer's DVD drive it wouldn't break. You bought a piece of ***, it's not their fault. Laptops are for dicks. Holy *** it's the end of the world because you can't look up Brazilian *** *** for a few weeks. |
| 6. Written by jessicab on September 24, 2009 I totally agree with you!! My laptop is with them again for the 3rd time in 6 mths!!! They refuse to give another one, yet always say that it is fixed when it returns, yet with in a week or a day i need to bring it back in! |
| 7. Written by Hmm on September 12, 2009 They actually do state in the letter you recieve in the mail asking you to re-up your plan that the no-lemon policy does NOT extend.. If you'd read the policy closer instead of just tossing it to the side you'd be able to understand. |
| 8. Written by LOL You *** on August 21, 2009 I don't see any price mentioned or brand. LOL is an *** that obviously works for Geek Squad. |
| 9. Written by LOL on August 21, 2009 Next time, don't buy such a cheap piece of sh1t laptop, you cheap @ss. |
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