Geek Squad
Reviews and Complaints
Geek Squad - Horrible Customer Service
Geek squad wont stop taking my money!!!
Just want your money
Geek squad - refund issue
Geeksquad Scam
Do NOT use Geeksquad. I spent 3 hours and $200 to have a remote GeekSquad tech try to remove a virus from my computer.
It did not fix my computer. I called back and was told my computer would have to come in and have everything removed off of it. A simple fix that took me about 5 minutes resolved the issue. When I called Geek Squad the refused to offer any type of refund or reimbursement.
So basically I paid them $200 to waste my time. Dont give them your money. Worst customer service I have ever experienced.
Of course they dont offer a refund. They know there technicians couldnt plug a computer into the wall with a map!
BEST BUY GEEK SQUADE FRIED MY LAPTOP
Misleading customer
Geek Squad is TERRIBLE!
GEEK SQUAD SUCKS
Hi I am a very pissed off consumer. I took my 17 " MACBOOK PRO in for a basic repair ( Cursor Issue ) to the GEEK SQUAD for a check up to see if there was something they could do to fix or adjust the problem.
I never in a million years would have thought that the Geek Squad would have junked out my machine for a cursor issue, therefore I saw no reason to back up my music and all of my other files. This is why I was shocked to find out that they had scrapped my computer with all of my files along with it. I had well over 10,000 Dollars worth of music and other files that are no longer available. I cannot recover the loss and all that the geek squad had to say was that they were going to replace my machine at no cost.
Although they did that they had the nerve to offer me a $ 50.00 gift card for my trouble.
I will never recommend that anyone take their computer to the geek squad for repair. I hate the way they handled the situation.
Geek Squad Not IT Professionals
CyberStalked
After running a scan of the compromised computer system issued by the Department of Rehabilitation, Employment, and Training, on 4/11/2009; and approved by the DETR supervisor, the vendor was a government contractor from Best Buy. The scan revealed all of the *** I did...
Are you a part of this global cyber gang? Hackers who are part of this FakeCD99 gang all LOL when I accuse them of cyber espionage, cyber stalking, and cyber bulling, and using my computers for cyber crimes. The digital forensic evidence collected proves that GEEK Squad and others in this cyber gang are committing crimes of cyber espionage from 2009 to the present. Cyber criminal stalking me are a part of a global gang of cyber criminal that has cyber terrorized me and my computers since August 23, 2001.
Digital evidence collected to this date is 8978 pieces of digital evidence. So Mr.
LOL are you a part of this gang who's trying to discredit me as a digital sleuth? You're BUSTED!!!!
NO CUSTOMER SERVICE!
Your input on Geeksquad ?
GEEK SQUAD IS HORRIBLE!!
Geek Squad Doesn't Know Squat
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BE WARNED THEY ONLY WANT YOUR MONEY.
I ordered the "Total Home Service" from the Geek Squad after the salesman told me all the same stuff. They will completely go through everything and insure we are getting the best picture and sound possible.
WHAT A JOKE! They ripped me off for 180.00, they connected my Bose sound system and programed my direct tv remote to turn it on. I called to complain and they told me if I want the color and contrast adjusted for the room I would have to pay extra. That is not part of the home service.
THAT IS NOT WHAT THE SALESMAN AT BEST BUY SOLD ME!!!!!!!!
There is no such thing as CUSTOMER SERVICE at Best Buy, they tell you anything to make the sale then leave you hanging unless you give them more money. I will never spend another dime at Worst Buy.