State: California City: Los Angeles Clear all filters (8 of 491 reviews match)
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I asked Geek squad to put my account on hold because I just started a new job and I would pay them in about 2 weeks they put the account on hold and still took the money which overdrafted my account I was lied to and they wouldn't do anything about it I will be looking...
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#936341
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I had a blown out speaker on my 2 year old (!) Panasonic tv that I'd bought @ Best Buy . So I was told to get a sound bar - an external speaker. I got one, the kid who sold it to me said all I needed to set it up was - an additional $20 cable - that didn't work.. So I...
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#809918
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Featured

Geek squads insurance is a scam
Geek squads insurance is a scam
When buying my Mac I purchased insurance coverage. Well my laptop broke in two when my children playing knocked it off a bookcase. Somehow the tech (agent) misunderstood and said a car ran over it, just because it happen in garage? Now I am being told they will not...
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Anonymous
jojo

File a complaint with the Better Business Bureau of Minnesota if you have had a bad experience related to computer repair. Also, If you have paid for your repair with a credit...

#439655
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0. Stars Geek squad came two times and the second time I believe they actually made my computer unworkable so I would be forced to sign up for their yearly help which cost 200.00 dollars after paying one hundred dollars for the first visit. On the third visit after my...
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Anonymous
Anonymous

Http://www.learntofixyourpc.com

#408456
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Repair for washer has already been 3 weeks and still waiting. 1st schedule, check washer and order the parts. 2nd schedule, technician comes to tell me what I already know, parts aren't in yet. 3rd schedule, was not told that I was re-scheduled. 4th schedule, I...
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Anonymous
Cin

You are dead wrong, I work for GS and the problem is not lowest costs parts ordered. GS orders the correct manufacturer parts. The problem lies with their part ordering proc...

Honest4Sure
Honest4Sure

You service plan uses the lowest cost servicers. Lowest costs parts are ordered, with maximum shipping times to lower costs. Efficiency and expedited service is NOT part of ...

#275416
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My dad called Geek squad regarding a defective ice maker We were not happy with a particular technician who did not want to replace the part.We contacted customer service regarding this person. They told him they would send someone else out to replace it. But the...
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Anonymous
Franko

Go buy some ice? LOL

#175580
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My mom bought me a computer from Best Buy. Almost a year later, I started having problems with it. First the CD drive broke...it popped out and wouldn't go back in *i forced it in for safety*. I took it to the Geek Squad *mom had bought a 2 year warranty*. The guy...
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Anonymous
common sense

It\'s not cheap to be a dummy and own an expensive/complex electronic system. Be grateful that they exist at all to help you lesser beings.

Anonymous
mad as *** in nyc

I can see right now that many of these Geek Squad associates are narcissitic azzholes setting up trumped up charges to make money and take advantage of consumers! I hope that ...

#144204
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My laptop stopped powering up, so I took it to the Geek Squad at Best Buy. They said they would send it out and it might take as long as 2 to 3 weeks to repair it and I'd get a call with a repair quote. So, I had no choice but to buy a computer to use in the...
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Anonymous
asus

I did my own research for my laptop purchase. I went to newegg.com and bought an ASUS with a FREE 1-Year Accidental Damage Warranty. I broke 4 things, the screen, the hard dri...

Anonymous
James

Ive purchased numerous products and services from best and geek squad and never really looked to see what else was out there. Big mistake... I started listening to the advi...

#142905
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