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Geek Squad - Microwave

Keypad not working on my Kenmore microwave
#1316491
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WASTE OF MY GOD DAMN TIME AND MONEY. You guys promise a bunch of attractive things and DO NOT DELIVER. I've had $15 coverage come off my phone for almost 2 years and the one time I needed to have the $70 battery replacement done it was going to cost me $200....
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1.0
I didn't like
  • Being deceived and taken full advantage of
#1314370
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Geek Squad - Refrigerator still not working properly

We walked through the instructions over the phone, but it still has not reset as the red light is still on
#1305640
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This is the 2nd cell phone protection plan that I have had. I thought it was the manufacturer that made junk phones, but it must be the supplier that Geek Squad uses. This & the last time I had this plan, I received phones that had more issues than the phone I turned...
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2.2
I liked
  • Being able to speak with someone directly
I didn't like
  • Poor product quality
#1301796
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Have taken in our Sony Camera 3 times for the same problem and they keep telling us that is policy. I can understand if it was 3 different camera problems. But when it’s the same problem and they will not replace the camera is ridiculous. The manager was a total rude...
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2.5
#1297091
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I tried for 2 hours get help on cust service. Got nowhere. All Philippine bs cant understand English. I( dont speak Philippine. Nor do I born here in US need to. Satisfy Best Buy attempt take jobs from Americans an pay 3 dollars day for same work. So from my...
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Anonymous
Geek Squad4Life

I personally would have smashed your computer and then taken your mother out for a nice steak dinner, and then never call her again

Anonymous
Hajiib Muhammaaaaad

Who be-taught you how to spoke¿

1.0
I didn't like
  • Non english speaking online agents
  • Poor attitudes
#1287505
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I have had a Geek Squad contract for almost a year and have used it very seldom. Today I made an appointment to bring in my GE digital camera which I could not get to turn on. The rep showed very little interest in my problem and said that the battery compartments...
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h.kitchener
h.kitchener

Sounds like the guy was just giving you an honest opinion of the problem---corrosion from a leaking battery---and what would happen if you sent the camera in for repair. Just ...

I didn't like
  • Unprofessional
#1286343
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I called on the 9 Jun 2018 to get a tech to come to the house to repair my General Electric Profile dishwasher. They gave me a confirmation #39467499. And it was LG Electronics that would be doing the repairs. I waited, waited, waited and called again on the 15 Jun...
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1.0
I didn't like
  • Out sourcing to columbia
#1282872
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Geek Squad - Install rocu

Want James to return to install Racu on tv
#1280609
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My PC is in worse shape than I was before I brought it in. The GEEK SQUAD "repair" was BS and they did NOT follow my written instructions on what needed to be corrected. When I complained, store turned a blind eye. I will never be back or recommend them to ANYONE. I...
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1.0
I liked
  • No good
I didn't like
  • Repair bad
#1268292
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