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Four days ago I visited Best Buy to solve my problem with my printer. It was not working well and copies were all but non existent. I looked at new printers. Wow what a variety! Now I copy very little perhaps a dozen every couple of months. So I decided I should buy...
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5.0
I liked
  • Great service
#1235578
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Geek Squad is sub par!!! BB gets you to sign a contract for Geek Squad, gets your cc number, promises to notify you prior to billing your annual fee. They keep their promise the first year, Second year(when you realize the service is a crock/waste of your hard earned...
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I didn't like
  • Never do business with best buy
#1219641
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Geek Squad - Had to transfer security to new computer

Well satisfiedtransferred to new computer
#1219267
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Nothing but the worst, I called because my washer was broke and under warranty, they schedule an appointment for 3 weeks after my call. After 3 weeks of waiting without a washer in my house with 2 kids and a wife, they technician called to tell me the "part" which I...
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#1218608
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I brought my OLD hard drive to the geek squad in Hutchinson, Mn Best Buy. I bought a new hard drive and asked the geek squad to transfer all the records from my OLD hard drive to the new one. When they called to tell me that the work was finished I went to pick it up....
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Anonymous
Anonymous

What the guy below said. They did what they were asked “transfer files.”

Anonymous
Booboo

Data transfers don't include programs that opened your old files. If you had something specific to open that program you need to reinstall it. This isn't even a geek squad iss...

1.0
I didn't like
  • Useless and a rip off service
  • Terrible - not worried about time and service given to me
#1214612
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I took my laptop to my local best buy. I have had this 800$ laptop for less than a year. I paid for the geek squad protection warranty on my computer as well. I bring my laptop in because all of a sudden it says there is no hard drive on the laptop. These *** bags at...
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Anonymous
Anonymous

Warrantys never cover data. They data recovery charge would have existed wherever you took it, Geek Squad or not. There was nothing there because it was a new hard drive and a...

1.0
I didn't like
  • Price
  • Being scammed
  • Wont fix their mistake
#1210258
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I have had the WORST experience with Geek Squad!!! February 27th, 2017 I purchased (IN FULL WITH CASH) Samsung 65in Curve SUHD television from Best Buy. I also purchased a 2 year warranty to protect my product. I was told by the person whom sold my TV to me that I...
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#1205319
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Geek Squad - Don't know what product you sent me you sent me the wrong or

No instructions to what y'all send me and the last order that I received if the wrong order and you sent me half of the order and I would like it sent back
#1203974
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Sent computer to Geek Squad as manufacturer said it was authorized repairs. Computer was "repaired" and returned to me. However, the Windows 10 operating system would not activate and Windows would not recognize our activation key, even after following the proscribed...
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1.0
#1199787
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Per manufacture warranty, sent computer to Geek Squad for repair. Motherboard was replaced but afterwards, Windows 10 will not activate. Contacted Windows Support that informed me that the Product Key was bogus and that Geek Squad had installed a prate version of the...
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#1199781
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