Contact Geek Squad Customer Service
Geek Squad Phone Numbers and Emails
Toll-Free Number:
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(888) 237-8289
Customer Service:
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(800) 433-5778Geek Squad
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(800) 566-7498Product Recalls And Safety Alerts
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(800) 304-1259Return And Exchange
Geek Squad Emails:
Contact Information
Corporate Office Address:
Fax:
How Good is Geek Squad's Customer Service?
Summary of Geek Squad Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Geek Squad?
Request for Information Question:
- “How to do Service request for cell phone”
- “Trying to figure out how to get cbs and who we can talk to”
- “Question about protection plan”
Activation/ Cancellation Question:
- “Improper renewal charge”
- “Renewal I believe is a scam”
- “Report Squad supervisors, an agent not showing up and canceling my appointments”
Product/ Service Question:
- “Broken phone”
- “Speaker won't work on tcl tv s series sardonic speaker.”
- “Can't get on the internet on my laptop”
Payments and Charges Question:
- “Issue with my down payment”
- “Billing mistake”
- “Billing transaction question”
Account Question:
- “Took money out my account”
- “You need my password”
- “I did not authorized new membership. I did not authorize the purchase of GEEK SQUAD”
Shipping and Delivery Question:
- “I didn't receive my orderI did not receive my package”
- “Laptop repair delivery”
- “Not got my package”
Staff Question:
- “Bad customer service”
- “I used your service one time years ago and now I got billed in April for $417 and I found another one online for like $289 so I need my money back that y'all an authorized took out of my account when I don't even have an account with you so I'm tryi”
- “In-home service charge”
Refund Question:
- “Refund”
- “Warranty refunds”
- “Refund fraud”
Return/ Replace Question:
- “Core chatge return slip”
- “Return shipping label for claim”
- “Replacement warranty”
Cards Question:
- “I have been waiting on a gift card to replace my television since Oct 10th”
- “My card information had been changed”
- “Card info”
Employment Question:
- “Job regarding”
- “I had a job done on the 9 jan and sone thing was forgoten”
Other Question:
- “Printer”
- “Phone protection plan”
- “Scam email”
About
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Geek Squad was founded in 1994. At the present time the company is headquartered in Minneapolis, Minnesota. Geek Squad provides all types of network support and computer services. The range of products and services provided by Geek Squad is very broad among them are Internet, setup and security, upgrade and repair, protection and saving, as well as data recovery. Geek Squad also provides home theater installation services (consultation, speaker mounting, TV mounting, delivery and setup, and remote control programming). The company services all the gadgets no matter where they were bought. Geek Squad has expanded its network over the past few years. It operates throughout the United States, including Alaska and Hawaii, as well as Canada.
Geek Squad is ranked 757 out of 2909 in Appliances and Electronics category
USA, Canada
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