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Summary of Geek Squad Customer Service Calls

86 TOTAL CALLS
90% SUCCESSFUL CONNECTIONS
05:20 AVG CALL DURATION
5% ISSUES RESOLVED

Customers Contact Geek Squad to Ask about:

Payments and Charges:

  • “Billing”
  • “Faulty charge”

Product/ Service quality:

  • “Tech to home for bose system”

Account:

  • “Why is my account being restricted from greek.com and wish”

Cancellation:

  • “To cancel appt scheduled for 2/09/18”

Other:

  • “Buy something i want”
  • “I want to know if I can transfer my protection plan”
  • “Not gettingmy srudf”

About Geek Squad

Top 5 Likes about Geek Squad

No good, No means no, Wisdom, When we first joined, Staff is nice

Top 5 Dislikes about Geek Squad

Customer service, I was lied to, Geeksquad protection plan as they were not honest, Geek squad maintenance, I was scammed

Top 5 Related Companies

Best Buy, Geek Squad, Pacific Sales, Future Shop, Insignia

Summary

Geek Squad was founded in 1994. At the present time the company is headquartered in Minneapolis, Minnesota. Geek Squad provides all types of network support and computer services. The range of products and services provided by Geek Squad is very broad among them are Internet, setup and security, upgrade and repair, protection and saving, as well as data recovery. Geek Squad also provides home theater installation services (consultation, speaker mounting, TV mounting, delivery and setup, and remote control programming). The company services all the gadgets no matter where they were bought. Geek Squad has expanded its network over the past few years. It operates throughout the United States, including Alaska and Hawaii, as well as Canada.

Geek Squad reviews and complaints

Geek Squad is ranked 320 out of 2422 in Appliances and Electronics category

Area Served

USA

Payment Methods

VISA

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Geek Squad Stats

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Number of Reviews

No reviews for this period.

Number of Comments

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Number of Calls

No calls for this period.

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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