Geek Squad Phone Numbers and Emails

Toll-Free Number:

  • (888) 237-8289
Send Message

Customer Service:

  • (800) 433-5778
    Geek Squad
  • (800) 566-7498
    Product Recalls And Safety Alerts
  • (800) 304-1259
    Return And Exchange
  • (877) 702-2211
    Return And Exchange

Headquarters:

  • (612) 291-1000

Investors/ Franchising:

  • (866) 758-1457

Geek Squad Emails:

Customer Service
Investors/ Franchising
Legal
CCPA Inquiries, DMCA Inquiries, Privacy Inquiries, Privacy Inquiries (Nevada)
Media
Advertising Inquiries, Affiliates, Press Inquiries
Claim Your Business
More phone numbers and emails Less phone numbers and emails

Geek Squad Contact Information

Corporate Office Address:

Best Buy, Inc.
7601 Penn Avenue South
Richfield, Minnesota 55423-3645
United States

Fax:

+1 612-292-2323

Geek Squad Rating Based on 331 Reviews

Rating details

1.6
more details
Customer service
Warranty
Price Affordability
Product or Service Quality

Rating stats

Rating trend

Summary of Geek Squad Customer Service Calls

1.1K TOTAL
CALLS
05:12 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Geek Squad Customer Service?

Activation/ Cancellation Question:

  • “To cancel my renewal”
  • “Cancel auto renewal”
  • “I got an email to renew my membership which I don't have. This scam happened a few months ago. I reported it but it happened again today”

Request for Information Question:

  • “Need help with my computer all messed up”
  • “Need help with the virus”
  • “About my playstation”

Product/ Service Question:

  • “Phone insurance”
  • “Air fryer not working”
  • “Blink cameras dont work”

Payments and Charges Question:

  • “Received a email stating 440$ annual subscription will be debited today”
  • “Billing transaction question”
  • “Received an email thanking me for a recent purchase of $310 that will be debited online I never ordered this need to talk to a customer service rep”

Shipping and Delivery Question:

  • “I didn't receive my orderI did not receive my package”
  • “Laptop repair delivery”
  • “Wrong part bad customer service”

Account Question:

  • “You have claimed money from my bank account which I have not authorised please pay it back in”
  • “I received a email from geek squad saying that I have a reoccurring balance about to kick in for a renewal and I'm having money taken out of my account and I do not need this I never signed up for no damn geek squad cancel my subscription”
  • “Account question”

Staff Question:

  • “Problem with in store service”
  • “No one showed up for the service I paid for”
  • “Service agreement”

Refund Question:

  • “Refund”
  • “Warranty refunds”
  • “Refund fraud”

Return/ Replace Question:

  • “Return shipping label for claim”
  • “Replacement warranty”
  • “Need a replacement part under my warranty”

Cards Question:

  • “I have been waiting on a gift card to replace my television since Oct 10th”
  • “My card information had been changed”
  • “Card info”

Employment Question:

  • “I had a job done on the 9 jan and sone thing was forgoten”

Other Question:

  • “Fraudulent”
  • “To order”
  • “Problem with my tv”

About

Geek Squad Pros and Cons

Pros: No good, No means no, No pros, When we first joined, Staff is nice

Cons: Customer service, I was lied to, Geeksquad protection plan as they were not honest, Geek squad maintenance, Unprofessional

Related Companies

Best Buy, Insignia, Best Buy Canada, Pacific Sales, Dealtree

Summary

Geek Squad was founded in 1994. At the present time the company is headquartered in Minneapolis, Minnesota. Geek Squad provides all types of network support and computer services. The range of products and services provided by Geek Squad is very broad among them are Internet, setup and security, upgrade and repair, protection and saving, as well as data recovery. Geek Squad also provides home theater installation services (consultation, speaker mounting, TV mounting, delivery and setup, and remote control programming). The company services all the gadgets no matter where they were bought. Geek Squad has expanded its network over the past few years. It operates throughout the United States, including Alaska and Hawaii, as well as Canada.

Geek Squad reviews and complaints

Geek Squad is ranked 574 out of 2025 in Appliances and Electronics category

Area Served

USA, Canada

Payment Methods

VISAAmerican ExpressDiscover

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