Geek Squad Phone Numbers and Emails

Toll-Free Number:

  • (888) 237-8289
    Best Buy Main

Customer Service:

  • (800) 365-0292
    Best Buy Card
  • (888) 237-8289
    Best Buy Main
  • (800) 433-5778
    Geek Squad
  • (800) 566-7498
    Product Recalls And Safety Alerts
  • (800) 304-1259
    Return And Exchange
  • (877) 702-2211
    Return And Exchange

Headquarters:

  • (612) 291-1000

Geek Squad Emails:

Customer Service
Legal
CCPA Inquiries, DMCA Inquiries, Privacy Inquiries, Privacy Inquiries (Nevada)
Media
Advertising Inquiries, Affiliates, Press Inquiries
More phone numbers and emails Less phone numbers and emails

Geek Squad Contact Information

Corporate Office Address:

Best Buy, Inc.
7601 Penn Avenue South
Richfield, Minnesota 55423-3645
United States

Other Info (opening hours):

Hours:

Daily: 24/7

Fax:

+1612-292-2323
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Geek Squad Rating Based on 329 Reviews

Rating details

1.6
more details
Customer service
Warranty
Price Affordability
Product or Service Quality

Rating stats

Rating trend

Summary of Geek Squad Customer Service Calls

732 TOTAL
CALLS
05:23 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Geek Squad Customer Service?

Activation/ Cancellation Question:

  • “Cancelling a plan”
  • “Cancel subscription”
  • “Want to cancel my membership now”

Product/ Service Question:

  • “Printer offline HP Officejet 5255 wont connect with my laptop”
  • “Tv not working”
  • “One of your geeks was working on my computer remotely never finish the job and disconnected”

Request for Information Question:

  • “Reschedule”
  • “Question regarding install”
  • “Assistance”

Payments and Charges Question:

  • “Fraudulent charges”
  • “Billing mistake”
  • “I received a bogus bill from Geek Squad I don't even own a computer”

Shipping and Delivery Question:

  • “Delivery driver issues problem with my delivery”
  • “Delivery”
  • “Where's my delivery called and was suppose to be here by 3.00”

Account Question:

  • “It won't show me my account history”
  • “Help with account”
  • “Something has locked/blocked my computer. What to do? I am a geek sQuad member”

Staff Question:

  • “Services”
  • “Service complaint”
  • “No line no walk ins for cell service”

Return/ Replace Question:

  • “Need a replacement part under my warranty”
  • “Change administrator setting”
  • “Replacement”

Refund Question:

  • “Refund fraud”
  • “Warranty refunds”
  • “Refund”

Cards Question:

  • “Card info”
  • “My card information had been changed”
  • “Gift card”

Other Question:

  • “Technical support”
  • “I was on with agent krista remotely and she hasnt come back on line. Computer is remotely controlledd nothing has ppened”
  • “Chrome os”

About

Top Geek Squad Services

Repair, Customer Care, Technical Support

Top Geek Squad Products

Protection Plan, Warranty, Complete Protection Plan

Geek Squad Pros and Cons

Pros: No good, No means no, No pros, When we first joined, Staff is nice

Cons: Customer service, I was lied to, Geeksquad protection plan as they were not honest, Geek squad maintenance, Unprofessional

Related Companies

Best Buy, Insignia, Pacific Sales, Best Buy Canada, Dealtree

Summary

Geek Squad was founded in 1994. At the present time the company is headquartered in Minneapolis, Minnesota. Geek Squad provides all types of network support and computer services. The range of products and services provided by Geek Squad is very broad among them are Internet, setup and security, upgrade and repair, protection and saving, as well as data recovery. Geek Squad also provides home theater installation services (consultation, speaker mounting, TV mounting, delivery and setup, and remote control programming). The company services all the gadgets no matter where they were bought. Geek Squad has expanded its network over the past few years. It operates throughout the United States, including Alaska and Hawaii, as well as Canada.

Geek Squad reviews and complaints

Geek Squad is ranked 530 out of 2022 in Appliances and Electronics category

Area Served

USA, Canada

Payment Methods

VISAAmerican ExpressDiscover

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