Geek Squad - Delayed delivery after repairs

36 of 363 Geek Squad reviews

I shipped my Lenovo laptop through geek squad at local Best Buy store in Amherst, NY on 22nd of June 2016.I was getting online updates about the repair status till 11th of July but it is 22nd of July now and I am still waiting for my laptop.

I have no idea when I am going to get my laptop.

I called the Best Buy store and they said that it is in their service center, the repairs are done but they don't know when are they going to ship it back to me.It is really annoying and very inconvenient, more so because I am a student and I depend a lot on my laptop for my work.

This review is a subjective opinion of a user.
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Customer service

Reason of review:
Poor customer service
Product or service
Lenovo Y40
Review category
Computers
review #886957

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