Larkspur, California
Not resolved
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Despite scheduling an in home service two weeks in advance, the Geek Squad managed to reschedule my appointment, on the date they were expected to other dates 1-2 weeks out.All without letting me know.

Then I talked to a supervisor who got me back on the schedule "lock & knowledged" the appointment for 12-4. I left my house for 5 minutes at 11:25 and despite my neighbor saying I would be back (and I was) he didn't wait and left the "sorry I missed you tag" under my door mat.

He had my number and didn't call me and couldn't wait for 5 minutes.2 hours on the phone with these IDIOTS was not worth it"

Review about: Geek Squad Repair.

Monetary Loss: $500.

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