Geek Squad Apple Cell Phone Trade-in Reviews

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First, best buy gives me a *** iPhone that stops working after a week, then I send it to geek squad and get a new one back over a week later. then a week after I got the brand new one it just stops working. I go to send it off again, and they send it back 3 days later saying I didn't delete my icloud or whatever when I clearly did because the professional best buy helper did it for me. But I checked and the website said I had no devices...
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