Product: Geek Squad Cell Phone Repair Clear all filters (5 of 5 reviews match)
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Sent my phone in for repair oct 30 and it is now January 5 and still trying to get it fixed Lost my phone and sent me someone else’s phone then asked me to turn it on (privacy act ) I have talked to several staff members over two months , they hung up on me three times...
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Geek Squad Cell Phone Repair
#1164992
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Horrible experience with Geek Squad. Never ordered their service, but was getting charged for it. Called them and let them know when I spoke to the rep at Best Buy I laughed when he said that Geek Squad is a "good deal" -- most people know that they are a joke. And if...
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Anonymous
Common Sense

Whats the cost breakdown from your local shops though? Meaning the Labor cost and the cost of parts? Do those costs from the local repair shops include parts? Because there's ...

1.3
Product
Geek Squad Cell Phone Repair
#1059142
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Our mobile phone developed several faults so we took it to the Geek Squad and asked for the full inclusive repair and was talked down to a medium repair costing less. The phone returned nealy a month later faulty with one of the original faults. Back for 2nd repair....
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1.2
Product
Geek Squad Cell Phone Repair
I didn't like
  • Repair staff lied as the test of the repair did not happen
#1014957
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Best Buy / Geek Squad It has been over 48 hours since my last call. I have still not received an email confirming my refund of $250.02. I would really like a response back regarding this matter. I am now paying interest on your charge. Sent from Yahoo Mail for...
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2.0
Product
Geek Squad Cell Phone Repair
I didn't like
  • Service time
  • Way i was treated on the phone
  • Customer service
#823736
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Geek Squad - Repair

#1140131
Took my phone to get fix was there for a week after I got my phone my SIM card doesn’t work know I have to go again or to apple care to get fixed
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