I was told when i purchased this useless insurance that it would cover any damage to the phone or if it was lost or stolen.I went in today to get a replacement because the phone will not charge properly.
The charging port is bad. I was told at firat that it only covers lost or stolen and then after i got upset she said that i could get a new phone with a $200 deductible. I was told none of this garbage.
Dont deal with geek squad.They are thieves and liars.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss bad quality of geek squad complete protection plan. Geek Squad needs to read this review and look into the issue (if any) according to poster's claims.