Product: Geek Squad Computer Repair Clear all filters (0 of 3 reviews match)
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Best Buy Geek Squad broke my computer and never fixed it. I brought my computer into best buy geek squad in Manassas, VA for a hard drive replacement. They broke the clip for the optical drive connected to the mother board. (3 months of agony with them) When the...
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1.2
Product
Geek Squad Computer Repair
I didn't like
  • Customer service
  • Services provided
  • Managers
#1197343
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Computer was logging in on a temporary user profile; brought it to geek squad to fix issue; Rather than fix the issue, they restored my computer and deleted all my programs and files associated with these programs with no backup of data saved and without permission...
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moeabode
moeabode

Best analogy I can think of ; going to the dentist with a tooth ache, rather than checking the tooth to determine the cause of the discomfort, the dentist pulls the tooth out....

1.0
Product
Geek Squad Computer Repair
I didn't like
  • Rude customer service
  • Deleted all my programs and files without permission
  • Did not fix issue
#1165679
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I went to geek squad on research boulevard in austin. I got the worst service possible with my computer being wiped out with years and years of data And family pictures!! Here is what happened : I brought in my computer to upgrade to Windows 10. I had tried to do it on...
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Anonymous
Anonymous

ALWAYS back up your important data

1.0
Product
Geek Squad Computer Repair
#854588
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