Geek Squad Desktop Computer Repair Reviews

1.1
(3 reviews)
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Dealing with Geek Squad has been an absolute nightmare!! And judging by the hundreds of other reviews here, im guessing most of you feel the same way. As a business owner, and computer user, I rely on technology. I hired geek squad to fix a start up virus issue. The computer would pop up virus warnings telling me to call a bogus phone number. The phone number, when called, would be answered by an overseas person trying to get my credit card...
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I took my desktop in and paid $200 up front for them to fix/find the problem. They told me it would be ready in about a week. Went back 9 days later they told me it was not ready. I asked when would it be ready -they said its at The Depot -so they don't know when it would be ready. I told them they can keep the $200, I just want the machine back and I would pick it up. Where is The Depot? Told its in BC - that 1000miles from here. (So this...
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Took PC to GS, slow, too many popups. they asked if I had Backup,I said I had been backing up on a thumb drive but had never used it to verify it was working. Result was I got my PC back from service and they had removed everything on my PC. Screen was black with a little GS icon on the bottom of they screen. HOW ARROGANT! I sent PC to a data retrieval co. and they were not able to retrieve any data. What can I do now? I am considering taking...
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Geek Squad Desktop Computer Repair Review from New Freedom, Pennsylvania
Geek Squad Desktop Computer Repair Review from New Freedom, Pennsylvania
Geek Squad Desktop Computer Repair Review from New Freedom, Pennsylvania
Geek Squad had asked if we wanted to recycle the computer through them and we refused. We spoke to my cousins husband that does IT for a living, he said maybe it was the just the Sata cable? I figured Best Buy/ Geek Squad were trust worthy enough to not attempt any foolish acts to rip off customers. For *** and giggles, I decided to take it apart. I'm not computer genius, I do however have a background in many building trades. I removed the...
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Geek Squad Desktop Computer Repair Review

#830534
1.3
Had desktop to geek squad twice and used their online service and $225 dollars and still does the same thing I won't be taking anything back to them
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