Product: Geek Squad Laptop Repair Clear all filters (0 of 25 reviews match)
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I turned in my laptop at Best Buy August 15 about a week before school started because the screen cracked. Savanna told me it would take 3 weeks tops for it to be shipped off and returned back to me. So obviously I did it because my insurance is up in a month and I...
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Geek Squad Laptop Repair
#1346133
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I gave my *** laptop to repair it and waited 2 *** weeks, at the *** ending of semester when I really NEEDED it. AND NOW I RECEIVED IT BUT NOTHING *** CHANGED GOD DAMN. AND WHEN I CALL EXPLAINING MY ISSUE REALLY TOLERANTLY SHE SAYS "You can try sending it to service...
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1.0
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Geek Squad Laptop Repair
#1241185
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Sent computer to Geek Squad as manufacturer said it was authorized repairs. Computer was "repaired" and returned to me. However, the Windows 10 operating system would not activate and Windows would not recognize our activation key, even after following the proscribed...
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1.0
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Geek Squad Laptop Repair
#1199787
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Per manufacture warranty, sent computer to Geek Squad for repair. Motherboard was replaced but afterwards, Windows 10 will not activate. Contacted Windows Support that informed me that the Product Key was bogus and that Geek Squad had installed a prate version of the...
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Geek Squad Laptop Repair
#1199781
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I took my laptop into Rego Park, NY repair Feburary 1, 2018 & after 2 days nothing was done. I called to find out why it wasn't being dealt with. It was just sitting there. When I called they told me they needed my power cord to proceed. If this was an individual...
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3.0
Product
Geek Squad Laptop Repair
I liked
  • Staff is nice
I didn't like
  • Completely dissappointed in lack of proper service
#1182092
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September 2015 i took my laptop to geek squad for a tune up and to resolve issue with speed. Since then my laptop has been slow and crashing. My protection ran out soon after. Now in 2017 my laptop has failed. The hard drive is toast. My tech savy husband popped it...
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Anonymous
Anonymous

All manufacturers outsource hard drives. It’s not going to be a Sony Drive, it would likely be Western Digital, SeaGate, Toshiba, or Hitatchi. Also, the computer would never h...

Anonymous
Loral

I wouldn't think of using them.Everyone I know who has indicated that they thought something else as sabotaged in order for you to require their services at some future date.T...

1.8
Product
Geek Squad Laptop Repair
#1129667
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had a hp laptop for 2 years motherboard went, took it to geeksqad sent it out to diagnose problem 400 dollars to fix problem I said no way they didn't care no credit no help oh thingsn aren't made like they used to be excuse. no satisfaction we were good customers but...
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MattD78
MattD78

" sent it out to diagnose problem 400 dollars to fix problem I said no way they didn't care no credit no help oh thingsn aren't made like they used to be excuse." OK, I can't ...

1.1
Product
Geek Squad Laptop Repair
I didn't like
  • Talking to people who dont care
#1117015
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Geek Squad - Complete headache

I regret having purchased a membership with geek squad. The customer service for the most part is a disgrace and they hold your items hostage. Still waiting on them to give me back my laptop its been over a week.
1.0
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Geek Squad Laptop Repair
#1092868
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When I went to the store to get the memory of my laptop computer upgraded, it was out of stock. I then went to Crucible the Best Buy supplier. I obtained the upgrade part. When I went this morning, I HAD to have an appointment. I took an appointment and was there 15...
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2.2
Product
Geek Squad Laptop Repair
I didn't like
  • Cavalier treatment
#1039592
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I bought windows10 copy USB from Dearborn ,MI store , because my PC has crashed , when I tried to load it to my computer it did not work I think because they sold me the wrong version of windows ,i took my computer to the store and the supervisor at the Geeksquad by...
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Anonymous
Anonymous

I mean any version of Windows would load normal. Bout in safe mode would be a start but you seriously need to do some simple Google searching before you start anything like th...

rollo2016
rollo2016

First of all, If you paid $128 you probably overpaid at Best Buy. However, you leave out alot of pertinent info regarding what, if anything happened for you to want to install...

1.6
Product
Geek Squad Laptop Repair
I liked
  • Geek squad
I didn't like
  • How i was treated by customer service and manager
  • Aweful return policy
#1032830
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