Geek Squad Laptop Repair Reviews and Complaints
- No good
- Best buy and geek squad said if my laptop had issues
- All would be addressed
- Geeksquad protection plan as they were not honest
Update by user Jul 24, 2018
Never contacted me. Only sent me crap.
Wanting me renew warranty.
*** no. Best Buy sucks
Update by user Jun 25, 2018
Today is Monday. So offices should be open.
After half hour giving last attempt to reach actual corporate office to file complaint. No luck.
So asked where have I reached. Tried lie...
- Poor attitudes
- Non english speaking online agents
Geek Squad - It literally SUCKS
Update by user Mar 01, 2018
After another hour at the Best Buy store today, computer is being sent back to repair facility for further diagnosis. I have no expectation that it will ever function properly again.
Original review posted by user Feb 28, 2018Sent computer to Geek Squad as manufacturer said it was authorized repairs. Computer was "repaired" and returned to me. However, the Windows 10 operating system would not activate and Windows would not recognize our activation key, even after following the proscribed...
- Staff is nice
- Completely dissappointed in lack of proper service
- Talking to people who dont care
Geek Squad - Complete headache
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