Seller: Best Buy Product: Geek Squad Laptop Repair Clear all filters (0 of 26 reviews match)
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had a hp laptop for 2 years motherboard went, took it to geeksqad sent it out to diagnose problem 400 dollars to fix problem I said no way they didn't care no credit no help oh thingsn aren't made like they used to be excuse. no satisfaction we were good customers but...
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MattD78
MattD78

" sent it out to diagnose problem 400 dollars to fix problem I said no way they didn't care no credit no help oh thingsn aren't made like they used to be excuse." OK, I can't ...

1.1
Product
Geek Squad Laptop Repair
I didn't like
  • Talking to people who dont care
#1117015
Reply to reviews

I bought windows10 copy USB from Dearborn ,MI store , because my PC has crashed , when I tried to load it to my computer it did not work I think because they sold me the wrong version of windows ,i took my computer to the store and the supervisor at the Geeksquad by...
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Anonymous
Anonymous

I mean any version of Windows would load normal. Bout in safe mode would be a start but you seriously need to do some simple Google searching before you start anything like th...

rollo2016
rollo2016

First of all, If you paid $128 you probably overpaid at Best Buy. However, you leave out alot of pertinent info regarding what, if anything happened for you to want to install...

1.6
Product
Geek Squad Laptop Repair
I liked
  • Geek squad
I didn't like
  • Aweful return policy
  • How i was treated by customer service and manager
#1032830
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Best Buy - Don't go near this place
Best Buy - Don't go near this place
Best Buy - Don't go near this place
Best Buy - Don't go near this place
Best Buy - Don't go near this place
Best Buy - Don't go near this place
My wife’s Asus laptop screen started flickering 4 days before the warranty was up. This was the only stroke of luck in the whole scenario that follows. Checked the device in on December 12, 2016. The squad sent it to their crack facility in Kentucky where they repaired...
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Anonymous
Bridgette Gill

This is almost the exact experience I've had with them!! I had to have my laptop screen repaired as well after having my laptop for 5 months, just a periodic glitch, but the u...

Product
Geek Squad Laptop Repair
I didn't like
  • Lack of customer support and satisfaction
#993805
Reply to reviews
Most recently my Toshiba Satellite laptop wasn't working properly. I took it in and it never was sent out for repair, but I got the call that it was ready to be picked up. Actually, upon arrival to the store, I had an external hard drive that I was told that I needed....
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Anonymous
Anonymous

They can't renew the plan because Toshiba does not manufacture computers anymore. They get all parts for repair directly from the manufacturer. They will still attempt to repa...

2.4
Product
Geek Squad Laptop Repair
#973715
Reply to reviews
I have been using Geek Squad for 3-4 years and always been satisfied……until now. Below are the detail of the situation but here are the bullet points. Geek Squad sends my computer out for repair. UPS returns it to kentucky instead of me. No one at GS does anything...
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1.8
Bee Cave, Texas
Product
Geek Squad Laptop Repair
I didn't like
  • How i was treated by customer service and manager
#904315
Reply to reviews
I went to best buy with my laptop i forgot my password so i removed something from my drive and it didnt work not good nomore iwas help by someone at the geek squad the said it would take a hole week to fix it after two days we checkt the progress online and it said...
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Product
Geek Squad Laptop Repair
#736653
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