Product: Geek Squad Laptop Replacement Clear all filters (2 of 2 reviews match)
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I took my Alienware laptop to the Westbury store with a problem that it would not complete the boot process. It didn't make sense to me that it needed an entire operating system replacement, since the boot process loaded all but the last few non-operating system...
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Geek Squad Laptop Replacement
I liked
  • Totally unsatisfying
I didn't like
  • Follow up to errors
#1054346
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In late 2014, I bought a Lenovo laptop from Bestbuy on Cambie. The salesman persuaded me to invest in the Geek Squad full service so I would get a replacement laptop if mine needs to be repaired. For three years, they took the money from my bank account like clockwork....
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Product
Geek Squad Laptop Replacement
I liked
  • No means no
I didn't like
  • Unprofessional
  • Never get back to the customer
  • I was given the run around
#1051507
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