Product: Geek Squad Protection Plan Clear all filters (79 of 79 reviews match)
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Called today 01/22/2018 to renew my geek squad protection plan spoke to a female god knows where,could not speak very good English. had to tell her my plan I D number six times. It took me 18 min. to get this done, If it where people in the UNITED STATES I think it...
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Anonymous
Anonymous

What is HHGREG?

3.3
Product
Geek Squad Protection Plan
#1174409
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Talking with the Geek Squad at the store and over the phone, an in-home repair is NOT part of the plan as I was originally told and purchased. The salesperson told me everything would be done. WRONG!!! Its not. God-da$n ***! Who the *** are you, Best Buy, to allow...
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1.0
Product
Geek Squad Protection Plan
I didn't like
  • Being lied-to about the protection plan
#1137450
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In addition, I was that a BRAND NEW PHONE, same maker, same model would be shipped to me. Completely dissapointed with the service. Will be going in branch to get my money back that I WASTED for 11 months. On top of this, I will complain to a local TV station about the SCAM that Geek Squad...
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1.0
Product
Geek Squad Protection Plan
#1122963
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beware when calling the geek squad, yes they can clean and update your computer, but for anything else, it's BUYER BEWARE when you tell them, you've called for the same reason more than once (now 3 times) in a short period, you'd think someone would say, something is...
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1.7
Product
Geek Squad Protection Plan
#1112766
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I paid the geek squad to install at Best Buy. Stereo froze up a few days ago. I took my car back to the Spartanburg location. They said they would send it for repairs. Okay first of all it’s only been 6 weeks. And I purchased a protection plan. I ask management to...
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1.0
Product
Geek Squad Protection Plan
#1110548
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worst experience ever dont loose ur time dont buy *** from best buy cause there warranty sucks its a rip off but they did charged me 200 for ther *** service next step a law suit for best buy and geek squad .
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Anonymous
Derrick

Did you file a law suit? They took my tv and did not exchange it. So I'm with out a tv that was under warranty. I want to file myself. They kept me in this continuous loop for...

1.0
Product
Geek Squad Protection Plan
#1105018
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My husband called Ryan and Ryan said "call the geek squad make a claim then they will send you a replacement phone which you receive by 8/24/17, once you receive the phone take the replacement phone to a best buy store to switch all information and get it activated,...
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1.0
Product
Geek Squad Protection Plan
#1091925
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I wanted to express my disappointment in the service warranty we purchased from Best Buy.Back in February of 2017 the expensive SS LG refrigerator in door ice-maker stopped working. I opened a ticket which was never processed. I called back after 6 weeks to check on...
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3.5
Product
Geek Squad Protection Plan
I liked
  • Lg refrigerator when it was working
I didn't like
  • Poor customer service documentation and timing response
#1091708
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I bought a ASUS Computer G750JW Gamer Computer from (ASUS Feed Back Limited to only positive Feedback) (Best Buy Feed Back Limited to 1000 caricatures) they stated that as long as I kept up the Yearly Geek Squad Service and Parts Service Coverage, My New Computer...
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1.2
Product
Geek Squad Protection Plan
I didn't like
  • Response to problem
#1081282
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Best Buy sold me a Geek Squad plan in August 2015, I have been paying on two phones for almost 2 years. Went tonight to Best Buy because one of the phones was not working. Best Buy told us the plan has not been in existence since October 2015! What am I paying for?????...
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Product
Geek Squad Protection Plan
#1062635
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