Product: Geek Squad Protection Plan Clear all filters (0 of 83 reviews match)
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At that time, I asked for an extension of my warranty for the time that they had my computer and I was told by the Geek Squad guy that it was a Lenovo warranty and they could not extend it. When I got home I checked and it was actually a Best Buy (in house) warranty....
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1.9
Product
Geek Squad Protection Plan
I liked
  • People i worked with at the fargo store seemed helpful
#1341304
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Best Buy sold me a TV in November of 2016, and in order to get the free calibration and installation by Geek Squad I had to sign up for a 5 month payment plan with Geek Squad (they are partners with Best Buy) and give them an automatic withdrawal from our account which...
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Product
Geek Squad Protection Plan
#1331263
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I paid for the geek squad protection warranty on my computer as well. I bring my laptop in because all of a sudden it says there is no hard drive on the laptop. These *** bags at the geek squad counter are 1: rude, 2:standing around doing nothing and refusing to even...
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Anonymous
Anonymous

Warrantys never cover data. They data recovery charge would have existed wherever you took it, Geek Squad or not. There was nothing there because it was a new hard drive and a...

1.0
Product
Geek Squad Protection Plan
I didn't like
  • Price
  • Wont fix their mistake
  • Customer service
#1210258
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Called today 01/22/2018 to renew my geek squad protection plan spoke to a female god knows where,could not speak very good English. had to tell her my plan I D number six times. It took me 18 min. to get this done, If it where people in the UNITED STATES I think it...
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Anonymous
Anonymous

What is HHGREG?

3.3
Product
Geek Squad Protection Plan
#1174409
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Talking with the Geek Squad at the store and over the phone, an in-home repair is NOT part of the plan as I was originally told and purchased. The salesperson told me everything would be done. WRONG!!! Its not. God-da$n ***! Who the *** are you, Best Buy, to allow...
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1.0
Product
Geek Squad Protection Plan
I didn't like
  • Being lied-to about the protection plan
#1137450
Reply to reviews
We decided to also purchase the two year protection plan that they offered through Geek Squad. Recently the TV started having a few minor issues. For example, when we turned it off it would completely restart, so we would have to wait the minute or so for it to reboot...
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1.0
Product
Geek Squad Protection Plan
#1128499
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In addition, I was that a BRAND NEW PHONE, same maker, same model would be shipped to me. Completely dissapointed with the service. Will be going in branch to get my money back that I WASTED for 11 months. On top of this, I will complain to a local TV station about the SCAM that Geek Squad...
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1.0
Product
Geek Squad Protection Plan
#1122963
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beware when calling the geek squad, yes they can clean and update your computer, but for anything else, it's BUYER BEWARE when you tell them, you've called for the same reason more than once (now 3 times) in a short period, you'd think someone would say, something is...
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1.7
Product
Geek Squad Protection Plan
#1112766
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I paid the geek squad to install at Best Buy. Stereo froze up a few days ago. I took my car back to the Spartanburg location. They said they would send it for repairs. Okay first of all it’s only been 6 weeks. And I purchased a protection plan. I ask management to...
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1.0
Product
Geek Squad Protection Plan
#1110548
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worst experience ever dont loose ur time dont buy *** from best buy cause there warranty sucks its a rip off but they did charged me 200 for ther *** service next step a law suit for best buy and geek squad .
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Anonymous
Derrick

Did you file a law suit? They took my tv and did not exchange it. So I'm with out a tv that was under warranty. I want to file myself. They kept me in this continuous loop for...

1.0
Product
Geek Squad Protection Plan
#1105018
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