Seller: Best Buy Product: Geek Squad Protection Plan Clear all filters (0 of 85 reviews match)
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At that time, I asked for an extension of my warranty for the time that they had my computer and I was told by the Geek Squad guy that it was a Lenovo warranty and they could not extend it. When I got home I checked and it was actually a Best Buy (in house) warranty....
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1.9
Product
Geek Squad Protection Plan
I liked
  • People i worked with at the fargo store seemed helpful
#1341304
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Best Buy sold me a TV in November of 2016, and in order to get the free calibration and installation by Geek Squad I had to sign up for a 5 month payment plan with Geek Squad (they are partners with Best Buy) and give them an automatic withdrawal from our account which...
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Product
Geek Squad Protection Plan
#1331263
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I signed up for Geek Squad services when I bought my laptop, maybe 3 years ago. Two years ago I had problems and tried to avail myself of Geek Squad services. They were totally useless. So I told them to cancel my subscription. The arrogant young man with whom I spoke...
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1.9
Product
Geek Squad Protection Plan
I didn't like
  • I keep getting charged for yearly renewal of geek squad services
#1157341
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We decided to also purchase the two year protection plan that they offered through Geek Squad. Recently the TV started having a few minor issues. For example, when we turned it off it would completely restart, so we would have to wait the minute or so for it to reboot...
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1.0
Product
Geek Squad Protection Plan
#1128499
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dont waste money on queek squad warranty- while in theory its good for a major apppliance but my experience is if you need to use the appliance (like a washing machine) and cant afford to wait three months for them to fix it its not worth it. Theyve been out several...
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1.3
Product
Geek Squad Protection Plan
#1126459
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My husband called Ryan and Ryan said "call the geek squad make a claim then they will send you a replacement phone which you receive by 8/24/17, once you receive the phone take the replacement phone to a best buy store to switch all information and get it activated,...
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1.0
Product
Geek Squad Protection Plan
#1091925
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I wanted to express my disappointment in the service warranty we purchased from Best Buy.Back in February of 2017 the expensive SS LG refrigerator in door ice-maker stopped working. I opened a ticket which was never processed. I called back after 6 weeks to check on...
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3.5
Product
Geek Squad Protection Plan
I liked
  • Lg refrigerator when it was working
I didn't like
  • Poor customer service documentation and timing response
#1091708
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I bought a ASUS Computer G750JW Gamer Computer from (ASUS Feed Back Limited to only positive Feedback) (Best Buy Feed Back Limited to 1000 caricatures) they stated that as long as I kept up the Yearly Geek Squad Service and Parts Service Coverage, My New Computer...
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1.2
Product
Geek Squad Protection Plan
I didn't like
  • Response to problem
#1081282
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I purchased a 4K 65" Sony tv and sound bar system in the Branson, MO store with 5 yr expensive home repair plan but when I needed service they refused to come out without me first paying over line an additional $99.95 fee after I had paid several hundred $ for 5 years...
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Product
Geek Squad Protection Plan
#1047696
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Geek Squad Protection Plan Review

Got scammed by the salesman at Best Buy, Sherbrooke (QC). The guy told me I would get a discount if I took one month of their GeekSquad protection plan. Now I want to cancel the protection and the customer representative tells me I can't cancel before 6 months of protection. I didn't sign anything and wasn't told that. Very pissed and want to go to OPC.
2.3
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Geek Squad Protection Plan
#965337
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