Product: Geek Squad Repair Clear all filters (0 of 64 reviews match)
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Geek Squad is sub par!!! BB gets you to sign a contract for Geek Squad, gets your cc number, promises to notify you prior to billing your annual fee. They keep their promise the first year, Second year(when you realize the service is a crock/waste of your hard earned...
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Geek Squad Repair
I didn't like
  • Never do business with best buy
#1219641
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I took my computer up to Geek Squad to get an internal part fixed and then I was notified a couple days later that I will not be able to pick up my computer because they had damaged my computer I don't know along what lines the computer was damaged if it was damaged at...
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1.0
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Geek Squad Repair
#1127877
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The geek squad was remotely giving my computer a tune up...they crashed it, put me out of business for 3 days, cost me a ton of money and all I got was excuses from them. On top of them causing the problem, they refused to send someone to my house (except if I paid...
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1.0
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Geek Squad Repair
#1068323
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Geek squad took it to get it fix. i asked if i should back up my computer, it was a option i could choose. the person taking my computer told me i shouldn't. nothing would probably happen and i would be fine. turns out i was not fine. they replaced my hard drive, i...
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Anonymous
Anonymous

"probably" does not mean not and also the paper work which was signed clearly states that anything can happen during repairs and it is advised that you back up your files and ...

1.0
Product
Geek Squad Repair
#985519
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Geek Squad Repair Review

All dug to pieces with scratches like someone was trying to get in it. all scratched up.something poured behind plastic front.dirty.thought geek was NEW stuff?
5.0
Details
Diversity of Products or Services
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Jim Falls, Wisconsin
Product
Geek Squad Repair
#829782
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My computer was running slow and I had a persistent pop up. I called the Geek squad because I still had 2 years left on a 3 year contract. Could not understand what the tech was trying to say in English. Hung up and called again to be rewarded with a bad instead of a...
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Anonymous
mikeydatechie

What did the geek mean by "purchase more power?"

New Lebanon, Ohio
Product
Geek Squad Repair
#806439
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I brought my PC in on 12/15/15 to the Best Buy Geek Squad in N. Riverside, IL.. On 12/17/15 someone called me and said it was my mother board and for $575.00 they could fix it. I approved that only saying it was very expensive already. With an estimated completion...
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Anonymous
Anonymous

The approval was for the cost not number of parts. Sometimes a replacement part is bad and new one would have to be ordered. It is possible the in store Agent did not know tha...

Wood Dale, Illinois
Product
Geek Squad Repair
#764541
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Geek Squad Repair Review

They said my hard drive was bad and couldn't retrieve Data. Send to Kentucky and spend thousands. I took it to mac shop, it was fixed in 2 days for $300
1.0
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Customer service
Price Affordability
Product or Service Quality
Warranty
Product
Geek Squad Repair
#754249
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Geek Squad has a reservation system, but they don't go by it. You have to wait in a line both to drop off a piece of equipment and then again later to pick it up. After dropping off my MacBook, I was told that it would be ready in two to three hours. I waited in line...
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Product
Geek Squad Repair
#750133
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MY computor had a malwar problem would not let me into my e-mail I called the number on the screen that appeared with the virus warning. I called the number and this guy Jerry came on and said I had a malwar that got into my computor. I asked what was his com- pany he...
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Anonymous
Anonymous

Hey that's not Geek Squad it was a scammer.

Anonymous
Anonymous

Yeah this has nothing to do with Geek Squad because you were actually scammed by someone else who claimed to be Microsoft...

1.0
Product
Geek Squad Repair
I didn't like
  • Misrepresenting themselves
  • I was scammed
#734760
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