Product: Geek Squad Technical Support Clear all filters (0 of 25 reviews match)
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Geek Squad - Refrigerator still not working properly

We walked through the instructions over the phone, but it still has not reset as the red light is still on
Product
Geek Squad Technical Support
#1305640
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Geek Squad - Had to transfer security to new computer

Well satisfiedtransferred to new computer
Product
Geek Squad Technical Support
#1219267
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I brought my OLD hard drive to the geek squad in Hutchinson, Mn Best Buy. I bought a new hard drive and asked the geek squad to transfer all the records from my OLD hard drive to the new one. When they called to tell me that the work was finished I went to pick it up....
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Anonymous
Eztero

Programs can not be copied (unless drive is imaged, hardware failures prevent this) plus they are copyright protected and must be installed from source. Only files that are ex...

Anonymous
Anonymous

What the guy below said. They did what they were asked “transfer files.”

1.0
Product
Geek Squad Technical Support
I didn't like
  • Useless and a rip off service
  • Terrible - not worried about time and service given to me
#1214612
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Called HP about activating drivers on my computer to activate all features on my new HP Office Jet printer 3830. Was put through to a "technician" at Geek Squad and knew what he was getting at, when he said, "I can't update your drivers until you buy a better security...
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Anonymous
Anonymous

That wasn’t Geek Squad

Product
Geek Squad Technical Support
#1171943
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I was sold the 24/7 tech support software package and lied to by associate on what it all covered. The issue I had with my PC was hardware not software. Best Buy ended up refunding my money for the pc, because of the same issue it had several times. I canceled the 24/7...
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1.0
Product
Geek Squad Technical Support
I didn't like
  • Customer service
#1164489
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Had Geek Squad tech in home to fix internet connectivity issues. While here he decided that my computer needed some tweaking. After he left I discovered that none of my Office programs work (they worked fine before he arrived). Spent hours on the phone with Geek Squad...
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1.0
Product
Geek Squad Technical Support
I didn't like
  • Incompetent techs
#1131707
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I paid for total support for one year.I called and waited for 30 minutes only to be told There is a 85 minute wait. But we will be happy to send someone to your home for $49.00 Oh boy what a bargain. I bet they would be happy If anyone reads this They are a rip off...
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Anonymous
Anonymous

What a waste .

1.0
Product
Geek Squad Technical Support
#1116074
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I called Geek Squad today and I was told to do anything about my computer it would take 1 to 1 1/2 hours before someone was going to be available. I pay for this service and I shouldn't have to wait that length of time for anything. I can't keep coming back to my...
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1.5
Product
Geek Squad Technical Support
I didn't like
  • Phone customer service
  • Customer service and wait time
  • Lousy service
#1114706
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I contacted them several times! 5 times to be exact, 5th I was called finally said they are not responsible even though they didn't fix my problem and screwed up my laptop. I got my programs that they screwed up reinstalled and with a new key, it cost me! They are...
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Product
Geek Squad Technical Support
I didn't like
  • Damaged my computer programs and they ignored my problem
  • Do not stand behind their work
#1097855
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I had gotten online support with Geek Squad, Renee an agent got involved and she screwed up my laptop! Called several times never got anywhere with it. I finally got a phone call from someone today after weeks of dealing with this. Bottom line laptop was never fixed,...
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jamesvega
jamesvega

Issue was never resolved! They don't care! I stop buying from them! I needed a hard drive instead of going to them I went to Walmart! They are not the only retail stores! Ther...

1.0
Product
Geek Squad Technical Support
I didn't like
  • Wont fix their mistake
  • Follow up to errors
#1095008
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