Seller: Best Buy Product: Geek Squad Technical Support Clear all filters (0 of 25 reviews match)
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I bought a laptop for my daughter on 13th May 2017, from the Stevens Creek Blvd, San Jose, CA, store. It was a good configuration ASUS laptop and got a very good deal for an open piece... paid $375. I was told that no need to worry, any issues with the laptop, BestBuy...
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1.0
Product
Geek Squad Technical Support
#1086233
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I made an appointment & went in for a "free Geek Squad" assistance. They couldn't get the email set up either. I told them that I believe the laptop to be defective & they said I'd have to bring it in with my receipt & do a return or exchange even though I bought it...
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1.9
Product
Geek Squad Technical Support
I didn't like
  • Defective product
#1073318
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I have a problem connecting a one month old Dell laptop, purchased from Best Buy, via Bluetooth with my Yamaha sound bar. I initially got someone to try and solve the problem but then when she couldn't she said computers aren't meant to connect to an entertainment...
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Anonymous
dummy proof

i think youre the dummy on this one chief.

3.2
Product
Geek Squad Technical Support
I liked
  • Cant answer
I didn't like
  • Service issues not resolved
  • Wasteing my time
#1070118
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I bought a pair of Sony Wireless FM Stereo Headphones from Best Buy (online purchase) and also purchased "Geek" Squad protection.We attempted to set up the headphones per instructions to a home theater system. All we got was static each time. I looked up my "Geek"...
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1.6
Product
Geek Squad Technical Support
I didn't like
  • Geek squad customer service
#979823
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if you pay for their Greek Squad service then you need to ask carefully before they took your money for their profit.They never explain everything to you before you asked so they can take your money easier!!Unbelievable customer service. Hope they do better job for the...
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Anonymous
aod43254

I'm not understanding what the complaint it... What didn't they explain before taking money? What was the job they did horribly and what made it a horrible job? What is the un...

Product
Geek Squad Technical Support
#840779
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