Product: Geek Squad Warranty Clear all filters (14 of 14 reviews match)
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I purchased a TV with warranty for 5 years. My TV went out on Feb 3rd 2016 i called the geek squad as i was instructed to set up an appointment for them to fix it. It took 3 weeks for them to show up and fix it. After they fixed the issue it lasted 3 weeks and went...
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Geek Squad Warranty
#833702
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I was sold wireless services and protection and was told that it didn't matter what happened to the phone even if it had water damage or the screen was broken it would be replaced for free.Today I learned it is $119 or $100 depending on the agent you are talking to...
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Geek Squad Warranty
#831105
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Brought tv 55 in. RCA, it was switched out 3 times it lasted 6 months went out again had Geek protection I got another brand because RCA is BAD.They told me I had to get another warranty but my warranty is still good it don't expire until December 2016.I am on a fixed...
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Geek Squad Warranty
I didn't like
  • Waiting 2 weeks for repairs they still couldnt fix it
#797517
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Geek Squad Warranty Review

#629940
1.0
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Dropped my phone and cracked screen. Geek squad warranty sent me a replacement that was worse than my original phone. Mic does not work, phone dies not ring and turns itself off. They said they would send another replacement but would take a week. No quality control on the junk they use fir replacement and I had to pay a deductible. Total fraud!!!!!
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Warranty
Not going to get into details, just gotta say, if you have been talked into this by a Best Buy salesman, cancel your credit card and get out of it as you just pour money in and when you need it will get nothing but a headache. Read all the reviews, cancel your credit...
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1.0
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Geek Squad Warranty
I didn't like
  • Cannot get warrany
  • Lost my acct
  • Ripped off
#758657
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I purchased a 55 inch Samsung TV from Best Buy and also purchased the 2 yr extended warranty thru the Geek Squad. The screen on my TV had a strange shadow on it and they ordered a new screen for me. I had an appointment time for 8-12 and they said the technician would...
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Anonymous
Gene455

I wish to support this comment. Geek Squad has TERRIBLE customer service! Just to be able to speak to someone takes a ton of effort. But beyond that, they created real problem...

1.0
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Geek Squad Warranty
#696229
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NEVER EVER BUY A WARRANTY FROM FUTURE SHOP. THE PEOPLE THERE AT THE STORE WILL CONVINCE YOU TO GET YOUR DEVICE INSURED, SO IN FUTURE IF YOU DAMAGE YOUR DEVICE ACCIDENTALLY YOU WILL BE COVERED BY THE WARRANTY. HOWEVER WHEN THE SAME THING HAPPENED TO ME TODAY I...
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1.0
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Geek Squad Warranty
#583049
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Dropped off a broken laptop for replacement due to hardware failure and not technical. It took them more than a week to repair instead of replacing. When I finally picked up the item, I have to return the next day with the same problem. They "***" you around with...
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1.0
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Geek Squad Warranty
#550757
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I sent my Mac book pro in for an issue under warranty. They replaced the case and the keyboard. After 9 days, I picked it up from the store got it home and the wifi would not work. The error message said no hardware installed. i went back to Best Buy and they wanted to...
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indigo1898
indigo1898

Accidents happen, and you can find a USB adapter for WI FI, so what is the big deal? After all, it is your fault taking it there in the first place, and second, for not addre...

1.0
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Geek Squad Warranty
#542039
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Never due business with Geek Squad again spent 2yrs on insurance so if my phone broke they would replace it but I didn't know that it was a 2yr contract along with the phone, it ended 10/25/13 and was never told. Well my phone broke I go into Best Buy to get it...
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Anonymous
Some Guy

Now you sir may be one of the dumbest people to walk into a Best Buy I've seen. Not only did you sign (yes you signed it) a contract without know what you were signing, you ju...

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Geek Squad Warranty
#458180
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Geek Squad - THEY lost my receipt, repair tracking database is a total liar
Marina, California Best Buy, about July 15th, 2012: 1. 6 months after my computer purchase, my computer wouldn't switch on. I turned it into the local Geeks and they saw my receipt --they stated the repair would probably take two weeks. By performing my own simple...
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JohnInMonterey
JohnInMonterey

I\'m both blonde and caucasian. It\'s an honest description --the report protocol advises that the report be, \"in detail\". It also says over 100 words. I was being ...

nikalseyn
nikalseyn

What, exactly, does a \"24-ish caucasian blonde\" have to do with anything?? What snide/demeaning point are your trying to make?

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Geek Squad Warranty
#338074
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