I took my laptop into Rego Park, NY repair Feburary 1, 2018 & after 2 days nothing was done. I called to find out why it wasn't being dealt with.
It was just sitting there. When I called they told me they needed my power cord to proceed. If this was an individual business they would have called and asked me to bring in the power cord. Why didn't they mention that by calling me instead of letting it sit there?
We pay for their service yearly to do nothing! They probably don't care because they've already gotten your money.
Product or Service Mentioned: Geek Squad Laptop Repair.
Reason of review: Order processing issue.
Preferred solution: Let the company propose a solution.
I liked: Staff is nice.
I didn't like: Completely dissappointed in lack of proper service.