State: Maryland City: Owings Mills Product: Geek Squad Laptop Repair Clear all filters (1 of 27 reviews match)
filters
State:
City:
Product:
1.3
Details
I bought an overrated laptop in February of this year. I was told that I had 24/7 coverage for any issues for a year. My laptop has no sound. When I finally got through to the Geek Squad, I was told I needed to purchase a plan for $199. Best Buy oversold me on this...
View full review
3 comments
Machele
#1561522

You neglected to mention the brand of laptop. I assume it was a major brand and not something put together in someone's garage in town.

If a major brand it will have come with a warranty. Read the documentation and find out it's length and what it covers.

If still under warranty, contact the manufacturer direct for service under warranty. Not Geek Squad.

View more comments
Review
#1357082 Review #1357082 is a subjective opinion of poster.
Service
Geek Squad Laptop Repair
Pros
  • No good
Cons
  • All would be addressed
  • Lack of support
  • Geeksquad protection plan as they were not honest
Reason of review
Bad quality
Loss
$1500
Preferred solution
Full refund

Contact Geek Squad Customer Service

Website:
www.geeksquad.com
Mailing Address:
7601 Penn Avenue South
Richfield, Minnesota 55423-3645
United States
Phone:
(800) 433-5778
All Geek Squad Contacts

Geek Squad Reviews

  1. 199 reviews
  2. 32 reviews
  3. 15 reviews
  4. 5 reviews
  5. 11 reviews
Geek Squad reviews