Geek Squad - Review in Computers category from Duncan, British Columbia

@bestbuycanada Extremely disappointed with #BestBuyCanada #GeekSquadCanada.Took 1 hour on phone with rep.

to make a claim for replacement phone who still listed wrong address. UPS called to confirm address thank goodness.

And...when the box arrived there was no phone nor gift card as indicated! Paid $448 deposit for replacement phone. Not acceptable.

Now I have to spend more time = $$ to resolve this. Best Buy developing into Worst Buy for me. Used to love this co. Please do right by me.

Looking for satisfactory action taken now.#BestBuy #GeekSquad

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Diversity of Products or Services
Customer service
Value for money
Product or Service Quality
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Delivery Service
Price Affordability
Ease of Use
Advertised vs Delivered

Product or service
Lg G3
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review #867483 by

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