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Verified Reviewer

Need help with the virus

I received virus notices all day with a threat and a warning to down load McAvee I do NOT use Mcavee I use Web Root. I reached out to Geek Squad. The process was simple and I got an EXCELLENT agent Uri who qickly dianosed the problem, then fixed it!! Thank you very much b Uri gets an A+++ Cheers Larry K

User's recommendation: Yes definitely I am a fan of Geek Squad.

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#4116829 Review #4116829 is a subjective opinion of poster.
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0 just putting out a GOOD reference
New Reviewer

Still trying to get my computer fixed

Hour after hour I went on hold with Best Buy and with Dell and Dell tells me to go Best Buy and Best Buy tells me to go to that dell and blah blah blah blah Unfortunately I bought the 2-year warranty when I bought my computer a couple months ago and because of that Dell will not take care of the broken battery... You told me that Dell has a warrantied until November 2022 and Dell tells me that the problem is with you . Please call 250-818-**** thank you
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#3999464 Review #3999464 is a subjective opinion of poster.
Location
Victoria, British Columbia

Issue resolvef

5.0
Computer might have a virus. When I clicked on a recipe I got a bunch of stuff supposedly from Microsoft and my computer was going to be locked Issue was resolved. Great help!

User's recommendation: I would definitely recommend the Geek Squad either on line or in the store.

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#3165882 Review #3165882 is a subjective opinion of poster.
Location
Columbus, Georgia

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Verified Reviewer New Reviewer

Hacking

1.0
Total nightmare! Bought a laptop, printer and software from Best Buy. Couldnt get anything to work. Back to the store next day for geek Squad help. They said it was all fixed. Ive been on the phone every night for the last 3 weeks with Geek Squad trying to fix issues....
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#2995185 Review #2995185 is a subjective opinion of poster.
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Full refund