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We bought a refrigerator and oven both with a 3 year warranty, 2 months ago. The fridge drawer came undone (like where it is supposed to be soldered), and the deli drawer squeaks very loudly every time it is opened and closed. We figured these would be easy fixes as we...
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1.0
#1262708
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Geek Squad - Hazardous driving
NC license plate FB3728 : I was backing out of a parking space at Hwy 107 Sylva NC Wendy’s and Geek Squad van backed out after me and, even though I blew my horn twice to let them know I was there they continued to back out -their windows were open they heard me (I was...
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#1253401
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Geek Squad - I want to know if I can transfer my protection plan

I want to tranfer my plan from one plan to another laptop
#1249662
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I am a semi computer expert. I can tell you that transfering old files from an old hard drive to a new one is really expensive and tedious work. I know you don't specify it in your complaint against geek squad but if your old hard drive was broken and you wanted it...
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#1247610
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Called on a Thursday about fixing a tv that had a horizontal line across it. Rep states there isn’t a fix for it and that it would need to be exchanged in store. Took it into the store yesterday and they said there isn’t anything they could do for exchange because the...
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1.0
#1243085
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guyz, I just don't know where to write this. I gave my *** laptop to repair it and waited 2 *** weeks, at the *** ending of semester when I really NEEDED it. AND NOW I RECEIVED IT BUT NOTHING *** CHANGED GOD DAMN. AND WHEN I CALL EXPLAINING MY ISSUE REALLY TOLERANTLY...
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1.0
#1241185
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Four days ago I visited Best Buy to solve my problem with my printer. It was not working well and copies were all but non existent. I looked at new printers. Wow what a variety! Now I copy very little perhaps a dozen every couple of months. So I decided I should buy...
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5.0
I liked
  • Great service
#1235578
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Geek Squad is sub par!!! BB gets you to sign a contract for Geek Squad, gets your cc number, promises to notify you prior to billing your annual fee. They keep their promise the first year, Second year(when you realize the service is a crock/waste of your hard earned...
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I didn't like
  • Never do business with best buy
#1219641
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Geek Squad - Had to transfer security to new computer

Well satisfiedtransferred to new computer
#1219267
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Contact Geek Squad

Mailing Address:
Best Buy Stores, L.P., d/b/a Geek Squad
7601 Penn Avenue South
Richfield, Minnesota 55423-3645
United States
Phone:
(800) 433-5778
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Nothing but the worst, I called because my washer was broke and under warranty, they schedule an appointment for 3 weeks after my call. After 3 weeks of waiting without a washer in my house with 2 kids and a wife, they technician called to tell me the "part" which I...
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#1218608
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