I felt like a sucker buying a windows 8.1 dell computer.
what the geek team... or what they'r called took the anti virus out of the windows 8.1 which is supposed to come free with it. than what they did is not tell me any thing about anti virus knowing it's supposed to come with it then the second day I see it has a failure virus. the same day, we went to return the computer but best buy refused to give the money back. They said you didn't pay for antivirus so we can't fix it. We paid $ 100 to fix the computer and that's only for one year.
best buy ?
nope, worst buy is the answer
This reviewer shared experience about bad quality and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Geek Squad. The most disappointing about antivirus from Geek Squad was customer service, i was lied to and rude customer service Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Geek Squad.
Check out the best and the worst companies in Appliances and Electronics category for more informed decision or compare Geek Squad to other companies on our site.